Golf Mom Mindset - Frequently Asked Questions (FAQs)

1. What is Golf Mom Mindset?

Golf Mom Mindset is a brand dedicated to helping moms embrace their passion for golf while balancing family life. We offer curated products, resources, and inspiration to support your golf journey.

2. Where do you ship?

We proudly ship nationwide within the U.S. and to select international countries. If your location is not available at checkout, please reach out via our Contact page.

3. How long does it take to process my order?

Orders are typically processed within 2–4 business days, excluding weekends and holidays. You’ll receive a confirmation email with tracking details once your order is processed.

4. How long does shipping take?

U.S. Standard Shipping: 5–8 business days
U.S. Expedited Shipping: 2–4 business days
International Shipping: 7–20 business days (depending on location)

Shipping times are estimates and may vary due to carrier delays or seasonal demand.

5. Do you offer free shipping?

Yes! Free standard shipping is available on U.S. orders over $75. Standard shipping rates apply for all other orders and international shipments.

6. Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.

7. What if my package is lost or delayed?

We are not responsible for packages marked “delivered” by the carrier. If your package is delayed or missing, contact the carrier directly or reach out to us via our Contact page, and we’ll assist where possible.

8. Can I return an item?

Yes! We have a 30-day return policy. Items must be unworn, unused, with tags, and in their original packaging. Returns are free if the item was defective; otherwise, return shipping is paid by the customer. For details, see our Return Policy.

9. Can I exchange an item?

The fastest way to exchange is to return your item and make a separate purchase for the new one. Please follow the return process outlined in our Return Policy.

10. What items cannot be returned?

Perishable goods, custom or personalized items, personal care products, hazardous materials, sale items, and gift cards are non-returnable. Contact us if you have questions about your item.

11. Do you ship internationally?

Yes, we ship to select countries. Buyers are responsible for customs, duties, and import taxes. Golf Mom Mindset is not responsible for customs-related delays.

12. How do I contact customer support?

You can reach us anytime through our Contact page. We’re happy to assist with orders, returns, or any questions you may have.

13. Can I change my order after it’s placed?

Once your order is submitted, we may not be able to accommodate changes. Please review your order carefully before completing checkout. Contact us immediately if changes are needed.