Last updated: September 25, 2025
We want you to love your purchase. If for any reason you’re not satisfied, you have 30 days from delivery to request a return.
Eligibility
- Items must be unworn, unused, and in the same condition as received.
- All original tags and packaging must be included.
- Proof of purchase is required.
Items sent back without prior approval will not be accepted.
How to Start a Return
Email us via our Contact page to request a return. If approved, we will provide instructions and a shipping label.
Return Shipping Costs
-
Free Return Shipping (covered by us):
- If the item arrived defective, damaged, or incorrect.
- If we made an error in processing your order.
- Customer-Paid Return Shipping: For all other returns (e.g., change of mind, wrong size, no longer needed).
Restocking Fee
For returns not caused by defects, damages, or store error, a 15% restocking fee will be deducted from your refund.
Non-Returnable Items
- Custom or personalized products
- Gift cards
- Sale items
- Personal care products (e.g., beauty or hygiene items)
- Hazardous materials, flammable liquids, or gases
Exchanges
The fastest way to get the item you want is to return your original purchase and place a new order once your return is approved.
Contact
If you have questions about returns, please reach out via our Contact page.